EMPOWERING MEANINGFUL OMNICHANNEL CUSTOMER INTERACTIONS
AND ADVANCING THE RETURN ON INVESTMENT OF BANKING BRANCHES
Sensorberg's Banking IoT Solution
"Sensorberg provides the security and reliability we need in our banking app."
Michael Zabel
Mobile Manager Germany — Sparkasse Finanzportal
USE CASES FOR PROXIMITY BASED SERVICES
Banking is in the midst of a digital transformation. Banking branches need to increase customer value and incorporate an omnichannel service experience which includes personal und digital services.
Proximity based services enable banks to digitally provide customized services and leverage their existing branch network. Sensorberg's Banking IoT Solution simplifies the provision of holistic, user-centric service experiences.
Marketing communication
Inform customers about new services when they visit a branch
Value added services
Suggest a scheduled appointment to customers that arrive after working hours
Additional product sales
Location-based offers, e.g. travel insurances at airport departure gates
Advanced data analytics
Gain detailed insights on customer behavior, e.g. pathways and dwell times
BUSINESS IMPACT FOR RETAIL BANKING
Benefits for Banking
✔ Individualized services
✔ Higher service quality
✔ Increased customer satisfaction
✔ Offer new services within minutes
✔ Manage unlimited locations
✔ Lower advertising effort
✔ Additional marketing channels
Example: Sensorberg vs. flyer distribution
digitize your business in weeks — not month or years
OUR FAST-TRACK IOT APPROACH
KICK-OFF WORKSHOP
MVP CONCEPTION
PILOT GO-LIVE
SOLUTION ROLL-OUT
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WORKSHOPS & CONSULTING
Digital Transformations and the Internet of Things (IoT) are emerging trends that are expected to revolutionize process automation and data-driven decision making. Sensorberg conducts IoT Workshops together with our clients to understand their pain points and develop IoT solutions that add value. We apply UCD, lean practices, agile development and utilize industry-standard best practices to set up new business model through gained insights.