Mobile Manager Germany — Sparkasse Finanzportal
Banking is in the midst of a digital transformation. Banking branches need to increase customer value and incorporate an omnichannel service experience which includes personal und digital services.
Proximity based services enable banks to digitally provide customized services and leverage their existing branch network. Sensorberg's Banking IoT Solution simplifies the provision of holistic, user-centric service experiences.
Inform customers about new services when they visit a branch
Suggest a scheduled appointment to customers that arrive after working hours
Location-based offers, e.g. travel insurances at airport departure gates
Gain detailed insights on customer behavior, e.g. pathways and dwell times
✔ Individualized services
✔ Higher service quality
✔ Increased customer satisfaction
✔ Offer new services within minutes
✔ Manage unlimited locations
✔ Lower advertising effort
✔ Additional marketing channels
Digital Transformations and the Internet of Things (IoT) are emerging trends that are expected to revolutionize process automation and data-driven decision making. Sensorberg conducts IoT Workshops together with our clients to understand their pain points and develop IoT solutions that add value. We apply UCD, lean practices, agile development and utilize industry-standard best practices to set up new business model through gained insights.